Application and use of QCD Membership is subject to the following terms and conditions.

Definitions

• QCD - QCD Technology Pte Ltd
• QCD Membership - The membership programme administered by QCD Technology Pte Ltd
• Member - Person who has successfully applied for QCD Membership
• QCD service centres - The two service centres of QCD@Wheelock and QCD@Westgate

Application for QCD Membership

• The application fee for QCD Membership is S$10 per year, inclusive of GST.
• Membership fees are non-refundable.
• An application for QCD Membership either be made online at https://member.qcd-tech.com with payment made via PayNow, or in person at QCD Service Centres with payment made over the counter via cash, nets or credit card.
• A valid email address and mobile telephone number must be furnished for a successful application for QCD Membership, and for verification of QCD Membership.
• QCD Membership is personal to the Member and is non-transferrable.
• The Member agrees receive updates on special promotions and new member benefits.

Membership Benefits

• If a Member's own Apple iPhone is sent into any QCD Service Centre for more than one (1) business day, the Member may request to have an Apple iPhone of 32GB capacity on loan for the duration of time when the Member's own Apple iPhone is being serviced. This is subject to the availability of Apple iPhone loaner phones at the QCD Service Centre in question, and the payment of a refundable deposit of S$200. This deposit will be fully refunded if the loaned Apple iPhone is returned to the QCD Service Centre in question in the same condition it was in when it was loaned out, without any damage to it whatsoever. The refund of the deposit will be at the sole discretion of QCD.
  • At any one time, a Member is entitled to have up to one Apple iPhone on loan.
  • During each year of membership, a Member is eligible for an Apple iPhone on loan for the servicing of up to two different Apple iPhones bearing different serial numbers.
  • Once the Member has been informed by the QCD Service Centre that the Member's own Apple iPhone has been serviced and is ready for collection from the QCD Service Centre in question, the Member will have five (5) business days within which to return any Apple iPhone loaner phone that was loaned out, and collect the Member's own Apple iPhone. If the Apple iPhone loaner phone that was loaned out is not returned to the QCD Service Centre in question within this stated time frame, the deposit of S$200 will be forfeited.
• Receive a S$10 voucher for a coffee/tea and cake set from Style x Style / Vibes Cafe, which is only valid for one-time use during the term of the QCD Membership. The said cafe voucher can only be redeemed at the Style x Style / Vibes Cafe locations at Wheelock Place and Westgate. The said cafe voucher may be collected from the QCD Service Centre at any time during the term of the Member's QCD Membership validity.
• Enjoy a 10% discount on all regular-priced accessories, and a one-time 20% discount on HOCO screen protectors, at QCD Service Centres.
• Enjoy a one-time 10% discount on the retail price of iPhone AppleCare+ when purchased at QCD Service Centres.
• QCD reserves the right to add to, or remove from, the above list of QCD Membership benefits at any time, at its sole discretion.

Term of QCD Membership Validity

• Each QCD Membership term is one (1) year from the date of successful application, unless the QCD Membership is either cancelled or terminated.

Expiry and Renewal of Membership

• Renewal of the QCD Membership can be done at any time during the term of QCD Membership validity for a fee of S$10.
• Expiry reminders will be sent via email to each Member one (1) month prior to expiry of the QCD Membership.
• Each new membership year will only commence upon expiration of the existing membership year.

Termination and Cancellation

• A Member may, at any time, cancel his or her QCD Membership before its expiry with written notice sent via email to membership@qcd-tech.com.
• QCD reserves the rights to terminate any membership in the QCD Membership programme in the event of any breach of these Terms and Conditions by the Member.
• Any attempt to use a cancelled or terminated QCD Membership will be deemed as a wrongful and fraudulent act, and QCD reserves the right to take any action appropriate under the circumstances.

Confidentiality

• Each Member is responsible to keep his/her membership information confidential at all times, and is not to be disclosed to any third party.

General Terms

• The QCD Membership programme is the sole property of QCD. The marks "QCD", "QCD Membership" and any related QCD trademarks and QCD logos are all the sole property of QCD, and are not to be used or reproduced in any way without prior written permission from QCD.
• QCD reserves the right to terminate or amend the QCD Membership programme in any way, or amend, add, or formulate terms and conditions to the QCD Membership programme, as it deems necessary from time to time, without prior notice. The updated list of Terms and Conditions will be available at https://member.qcd-tech.com.
• If the benefits of the QCD Membership programme have been wrongfully or fraudulently redeemed by a Member, the Member shall be liable to reimburse QCD the full monetary value of the benefit.
• Any dispute regarding the Membership Benefits of the QCD Membership programme must be made known to QCD in writing within thirty (30) days from the date of dispute.
• A Member shall indemnify and hold QCD harmless against any liability or loss, penalty, damage, costs and expenses, including but not limited to legal costs arising either directly or indirectly from any breach of these Terms and Conditions, or from the Member's participation in the QCD Membership programme.