Application and use of QCD Membership is subject to the following terms and conditions.

Definitions

• QCD - QCD Technology Pte Ltd
• QCD Membership - The membership programme administered by QCD Technology Pte Ltd
• Member - Person who has successfully applied for QCD Membership
• QCD service centres - The two service centres of QCD@Wheelock and QCD@Westgate

Application for QCD Membership

• The application fee for QCD Membership is S$10 per year, inclusive of GST.
• Membership fees are non-refundable.
• An application for QCD Membership either be made online at https://member.qcd-tech.com with payment made via PayNow, or in person at QCD Service Centres with payment made over the counter via cash, nets or credit card.
• A valid email address and mobile telephone number must be furnished for a successful application for QCD Membership, and for verification of QCD Membership.
• QCD Membership is personal to the Member and is non-transferrable.
• The Member agrees receive updates on special promotions and new member benefits.

Basic Membership Benefits

• Receive email notifications from QCD on the following.
  • Tips and tricks on Apple products.
  • News and updates on Apple products and quality programs.
  • Promotions from QCD and its partners.
• Get cash from used Apple devices via QCD's Buy Back Program based on quotation from QCD staff. QCD reserves the right to reject any device deemed to be inappropriate for the Buy Back Program.
• Get access to limited period clearance sales of Apple accessories at QCD service centres.

Premium Membership Benefits

• Premium members get access to all Basic Membership benefits.
• If a Member's own Apple iPhone is sent into any QCD Service Centre for more than one (1) business day, the Member may request to have an Apple iPhone of 32GB capacity on loan for the duration of time when the Member's own Apple iPhone is being serviced. This is subject to the availability of Apple iPhone loaner phones at the QCD Service Centre in question, and the payment of a refundable deposit of S$200. This deposit will be fully refunded if the loaned Apple iPhone is returned to the QCD Service Centre in question in the same condition it was in when it was loaned out, without any damage to it whatsoever. The refund of the deposit will be at the sole discretion of QCD.
  • At any one time, a Member is entitled to have up to one Apple iPhone on loan.
  • During each year of membership, a Member is eligible for an Apple iPhone on loan for the servicing of up to two different Apple iPhones bearing different serial numbers.
  • Once the Member has been informed by the QCD Service Centre that the Member's own Apple iPhone has been serviced and is ready for collection from the QCD Service Centre in question, the Member will have five (5) business days within which to return any Apple iPhone loaner phone that was loaned out, and collect the Member's own Apple iPhone. If the Apple iPhone loaner phone that was loaned out is not returned to the QCD Service Centre in question within this stated time frame, the deposit of S$200 will be forfeited.
• Enjoy a 10% discount on all regular-priced accessories, and a one-time 20% discount on HOCO screen protectors, at QCD Service Centres.
• Enjoy discounts at participating merchant outlets, subject to individual terms and conditions. Members will have to show their membership status to the merchants via https://member.qcd-tech.com to enjoy the discounts.
  • 50% Discount for any new student subscription for first 3 months at https://owlsmart.sg. This may not be used in conjunction with any other promotion or discount. Discount code may be requested via support@owlsmart.sg.
  • 10% Discount at The Berth Project. Not valid inconjunction with any other discount or promotion.
  • 10% Discount at The Digital Gadgets on regular-priced items only. Not valid inconjunction with any other discount or promotion.
  • 10% Discount at Vibes Cafe on regular-priced items only. Not valid inconjunction with any other discount or promotion.
  • 5% Discount at Pistachio Grill for dine-in, with a minimum spend of S$30 from Mon-Thu excluding eve of public holidays and public holidays. Not valid in conjunction with any other discount or promotion. Discount starts from 1 Jan 2022.
  • 5% Discount at Joy Luck Teahouse on regular-priced items only at the following outlets: Ion Orchard, Bugis, Chinatown, Causeway Point, Sun Plaza, Junction 8, Plaza Singapura. Not valid inconjunction with any other discount or promotion.
  • 5% Discount off Adult Admission Tickets at MINT Museum of Toys. Valid from 1 Feb 2022 onwards. Not valid inconjunction with any other discount or promotion.
  • 5% Discount off regular-priced items at Vertigo26. Valid from 1 Feb to 31 Jul 2022.
  • Bee Cheng Hiang seasonal online discount codes will be sent to QCD members via email whenever available.
• Get limited technical support for Apple products via WhatsApp or Email. Charges will apply if repair is required.
• QCD reserves the right to add to, or remove from, the above list of QCD Membership benefits at any time, at its sole discretion.

Term of QCD Membership Validity

• Each QCD Membership term is one (1) year from the date of successful application, unless the QCD Membership is either cancelled or terminated.

Expiry and Renewal of Membership

• Renewal of the QCD Membership can be done at any time during the term of QCD Membership validity for a fee of S$10.
• Expiry reminders will be sent via email to each Member one (1) month prior to expiry of the QCD Membership.
• Each new membership year will only commence upon expiration of the existing membership year.

Termination and Cancellation

• A Member may, at any time, cancel his or her QCD Membership before its expiry with written notice sent via email to membership@qcd-tech.com.
• QCD reserves the rights to terminate any membership in the QCD Membership programme in the event of any breach of these Terms and Conditions by the Member.
• Any attempt to use a cancelled or terminated QCD Membership will be deemed as a wrongful and fraudulent act, and QCD reserves the right to take any action appropriate under the circumstances.

Confidentiality

• Each Member is responsible to keep his/her membership information confidential at all times, and is not to be disclosed to any third party.

General Terms

• The QCD Membership programme is the sole property of QCD. The marks "QCD", "QCD Membership" and any related QCD trademarks and QCD logos are all the sole property of QCD, and are not to be used or reproduced in any way without prior written permission from QCD.
• QCD reserves the right to terminate or amend the QCD Membership programme in any way, or amend, add, or formulate terms and conditions to the QCD Membership programme, as it deems necessary from time to time, without prior notice. The updated list of Terms and Conditions will be available at https://member.qcd-tech.com.
• If the benefits of the QCD Membership programme have been wrongfully or fraudulently redeemed by a Member, the Member shall be liable to reimburse QCD the full monetary value of the benefit.
• Any dispute regarding the Membership Benefits of the QCD Membership programme must be made known to QCD in writing within thirty (30) days from the date of dispute.
• A Member shall indemnify and hold QCD harmless against any liability or loss, penalty, damage, costs and expenses, including but not limited to legal costs arising either directly or indirectly from any breach of these Terms and Conditions, or from the Member's participation in the QCD Membership programme.